Council Relationship Manager – Remote

Do you want to be a part of the change you want to see in the world? At Scouts Canada our Vision is “Canadian youth making a meaningful contribution to creating a better world.” We need passionate individuals who share our Mission to develop well-rounded youth better prepared for success in the world.

Energized by challenging yet fulfilling assignments? Interested in joining a fun and fast-paced team in Scouts Canada? Are you a self-starter committed to working alongside volunteers (Scouters) and youth leadership? You might be the right person to take on the role of Council Relationship Manager (CRM). This role will be remote from your home office and can be located anywhere in Canada. Please note we foresee this position opening in the future and are actively recruiting, once the Council has been identified we will let all applicants know to ensure that the individual can commit to working within the business of the associated time zone.  

CRMs work closely with volunteers and youth in a shared leadership model to build business plans that deliver results on membership growth, program quality, safety leadership, volunteer support and organizational strength. The CRM maximizes stakeholder (youth and parents) value by delivering a great, safe program in communities across the Council. 

Under the direction of the Regional Director, the CRM is responsible for driving volunteer and staff engagement to achieve our most important goals.   

Responsibilities:

• Responsible for Council performance to achieve key performance indicators in membership growth, safety leadership, volunteer support, organizational strength, and program quality through a co-developed business plan with the Council Key 3 (Council Commissioner and Council Youth Commissioner) 
• Ensures Scouting in their respective Council is safe for all members, that volunteers are compliant with our screening policies and directs effective risk management practices 
• Co-leads the Council Leadership Team with the Council Key 3 
• Is a trusted advisor and a key resource for program knowledge, organizational policies, and the Volunteer Support Strategy
• Through proactive communication, establishes and maintains positive relationships with Council and Group leadership teams 
• Maintains succession plans for key volunteers  
• Manages and engages a team of Scouting Relationship Managers  

What you bring to the table:

• Post-secondary education in a related field
• A collaborative leadership style, results orientated and inspires others to succeed
• You are competent in change leadership; and can adapt to an ever-changing environment while engaging others to remain focused on success
• Excellent coaching and communication skills both oral and written, and the ability to speak effectively and persuasively to groups and individuals
• Excellence in organizational leadership with the ability to set and achieve strategic objectives and manage performance
• Strong networking skills and able to build positive and professional relationships with community leaders, volunteers and members
• Capable of delivering results through others
• Senior management experience, preferably in the not-for-profit sector
• Experience in sales and marketing and promoting programs and services in the community 
• Knowledge and experience with strategic planning, budget planning and management and asset management 
• Account management experience is preferred  
• Experience in recruiting, onboarding and managing volunteers 

Working Conditions

• PRC (Police Record Check) and VSS (Vulnerable Sector Check) required
• Mandatory training requirement
• Working from a home-office environment
• Non-traditional working hours including evenings and weekends
• Mandatory Vaccination Requirement, subject to the employer’s duty to accommodate under applicable human rights legislation 

We’ve got you covered:

We offer a comprehensive benefits package that includes a fabulous merchandise discount; an employer-matched retirement plan after one year; extended health, prescription, vision, and dental coverage and more.

If this role excites you, we want to hear from you! Please take the time to tell us about yourself in a cover letter — we want to hear your story — your background, your accomplishments, and why this role is a good fit with your future career aspirations. We want to learn about you!

Please submit your application (Cover Letter and Resume) by clicking here.

Scouts Canada thanks you for taking the time to consider this position.  Please understand that only individuals chosen for an interview will be contacted.

Scouts Canada encourages applications from all qualified candidates and has a great record of accommodating persons with disabilities. Contact Human Resources at 613-224-5134 ex 252 if you need accommodation at any stage of the application process or want more information on our accommodation policies.