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Relationship Manager – Central Canada

Do you want to be a part of the change you want to see in the world? At Scouts Canada our Vision is “Canadian youth making a meaningful contribution to creating a better world.” We need passionate individuals who share our Mission to develop well-rounded youth better prepared for success in the world.

Interested in joining a fun, flexible and fast paced opportunity in the non-profit sector? This could be the right opportunity for you if you are a self-starter, committed to working alongside Volunteers (Scouters), and enjoy a challenging and fulfilling work environment! We are looking for two Relationship Managers to join our team in Central Canada. This role will be remote from your home office and can be located anywhere in Canada. Please note we will only consider applicants that are committed to working within the business hours of Central Canada and the associated time zones.

The Relationship Manager provides direct support to assigned Scout Groups, proactively facilitates the relationship within the Scouting network to ensure program quality, safety leadership, membership engagement, and achieves excellent customer service to positively impact our mission through membership growth.



  • Strategically identifying and working locally to create membership growth while sustaining the existing membership base.
  • Measuring, monitoring and analyzing data to provide trusted advice to Council and Groups
  • Building relationships with volunteers with the appropriate support to create a collaborative working relationship
  • Building organizational capacity through volunteer recruitment, support and engagement.
  • Increasing visibility for Scouting in the community.
  • Collaboratively developing and implementing a plan for volunteer recruitment, support, and territory capacity building that will support delivery of consistent, high quality youth programs.
  • Being a trusted advisor and a key resource for program knowledge, organizational policies, and the Volunteer Support Strategy.
  • Through proactive communication, establish and maintain positive relationships with Council, Group, and (as appropriate) Section leadership teams


What you bring to the table:

  • Bachelor’s degree, post-secondary education in a related field or a combination of education and relevant work experience.
  • Minimum 3+ years of experience working with volunteers and leading volunteer programs
  • Knowledge of business planning and volunteer management approaches.
  • A passion for Scouts Canada’s mission is essential
  • You are a self-starter, quick learner and have the ability to prioritize and manage your time effectively and autonomously to achieve/surpass growth targets.
  • You possess a shared leadership approach and ability to lead, coach and motivate a team to achieve goals.
  • You are someone who thrives in a busy and challenging environment where every day is different.
  • You possess strong interpersonal and networking skills to build relationships with community leaders, partnerships in Scouting and the ability to deal with a diverse range of people
  • Outstanding written & oral communication and presentation skills
  • Excellent planning, organizational and problem-solving skills
  • Experience with adult learning is an asset
  • You will be skilled in the Microsoft Office suite and Outlook system
  • Bilingualism will be considered an asset for this role.


Working Conditions

  • PRC (Police Record Check) and VSS (Vulnerable Sector Check) required
  • Mandatory training requirement
  • Working from a home-office environment
  • Non-traditional working hours including evenings and weekends
  • Mandatory Vaccination Requirement, subject to the employer’s duty to accommodate under applicable human rights legislation 

At Scouts Canada we collaborate across the country, therefore confidence with collaboration tools and technology is essential. Most of our team works from a home-based office environment and will spend time travelling, where applicable to meet colleagues and volunteers. This work will require you to work irregular work hours, including some evening and weekend responsibilities.


We’ve got you covered:

We offer a comprehensive benefits package that includes a fabulous merchandise discount; an employer-matched retirement plan after one year; extended health, prescription, vision, and dental coverage and more.

If this role excites you, we want to hear from you! Please take the time to tell us about yourself in a cover letter — we want to hear your story — your background, your accomplishments, and why this role is a good fit with your future career aspirations. We want to learn about you!

Please submit your application (Cover Letter and Resume) by clicking here.

Scouts Canada thanks you for taking the time to consider this position.  Please understand that only individuals chosen for an interview will be contacted.

Scouts Canada encourages applications from all qualified candidates and has a great record of accommodating persons with disabilities. Contact Human Resources at 613-224-5134 ex 252 if you need accommodation at any stage of the application process or want more information on our accommodation policies.


Ready to Apply?

If this role excites you, we want to hear from you! Please take the time to tell us about yourself in a cover letter — we want to hear your story — your background, your accomplishments, and why this role is a good fit with your future career aspirations. We want to learn about you!!

Please submit your application here.